FAQ

Here are some frequently asked questions by our customers:


Can I make changes in my order after it was placed?


No. Once you have completed your purchase, you can’t change any details. It is not allowed by the system in place. It is recommended to carefully review your items before checking out.


When will my order be shipped?


After we have verified your order and payment, your clothes will be shipped out in 1-2 working days.


How do I track my shipment?


We will be giving tracking code that will allow you to monitor your delivery.


Who are your shipping partners and options?

Our shipping partners include United States Postal Service.

Our shipping options includes Priority Mail, Express and Next Day. (restrictions for Next Day service will apply)                                                                                 


What is your return policy?


If you wish to return your purchase, please send us an email at support@youandpioclothing.com. Include order # and reason for return. Any valid returns can only be through exchange item or store credit. This should be 10 days within the receipt of the products. Strictly no refund. The returned item should still be in good condition (not washed or worn) and tags must still be intact. Sale or clearance items are considered final and can’t be exchanged or returned. The shipment cost will be shouldered by customer and not refundable unless there is item defect or shipping error. All return package should have a trace number. We are not liable for any shipment returns that get lost in transit.


When will my store credit expire?


The credit is valid only for a year from the date it was given.


Do you have a physical store?

Yes! Our Address is:
1040 Los Angeles St.
Unit#7

Hours will be:
M: Closed
T-F: Noon - 5:00
Sat  11:00-5:00
Sun: Flea Market

Online orders pick up window (with email confirmation) is :
M-Sat 1:00-3:00
Sunday - appointments only
Closest Cross streets are
11th and Los Angeles st